Privacy Policy

Last Updated: January 2026

At FiscalFlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fiscalflow.com and use our financial planning services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. FiscalFlow may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. Data Controller

FiscalFlow is the data controller responsible for your personal information. We are registered in the United Kingdom. If you have any questions about this privacy policy or our handling of your personal data, please contact our Data Protection Officer.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal information may include, but is not limited to:

• First name and last name
• Email address
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Financial information (such as income details, expenses, and banking connections used solely for budgeting services)

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

3. How We Use Your Data

FiscalFlow uses the collected data for various purposes:

• To provide and maintain our Service, including budget allocation and financial coaching.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer care and support.
• To provide analysis or valuable information so that we can improve the Service.
• To monitor the usage of the Service.
• To detect, prevent and address technical issues.
• To comply with legal obligations, including those under UK GDPR and the Data Protection Act 2018.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract: We process your data to perform our obligations under any contract we have with you, such as providing financial planning tools.
• Legitimate Interests: We process your data where it is necessary for our legitimate interests, such as fraud prevention and the security of our website.
• Consent: We process your data where you have given us specific consent to do so, such as for marketing communications.

5. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

• We use robust encryption methods (SSL/TLS) to secure data transmission.
• We implement strict access controls and authentication measures to prevent unauthorized access.
• We regularly review our security practices to ensure they are up to date.

6. Third-Party Service Providers

We may employ third-party companies and services to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Service providers may include:

• Hosting providers
• Analytics services
• Email marketing services
• Payment processors

7. Your Rights Under GDPR

As a data subject, you have certain rights regarding your personal data. FiscalFlow aims to facilitate these rights wherever possible:

• The right to access: You have the right to request a copy of the personal data we hold about you.
• The right to rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
• The right to erasure: You have the right to request the deletion of your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

8. Marketing Communications

With your consent, we may send you marketing communications regarding our services, new features, or promotions. You can opt-out of receiving these at any time by clicking the unsubscribe link in the footer of any email we send or by contacting us at [email protected].

9. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more details on the cookies we use, please refer to our Cookies Policy.

10. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.